Terms of Service

Welcome to Print In City

Thank you for using our integrated public private print, copy, scan service – Print In City ("PiC"). PiC is provided by Overall Eesti AS, located at Laeva 7, Tallinn 10151, Estonia.

PiC provides you a convenient way to securely access multifunction- and print devices in participating organizations’ local area networks for printing, copying and scanning. You can use PiC via the PiC webpage, via email or directly from a connected multifunction device.

PiC will automatically transact the necessary payment for the prints, copies and scans that you make via PiC.

By using PiC, you are agreeing to these terms. Please read them carefully.

Using PiC

You must follow any policies made available to you within PiC.

You may use PiC only as permitted by the laws of the Republic of Ireland. You may not use PiC for any activity which is unlawful, misleading, malicious, discriminatory or which could result in any of the PiC services becoming disabled, overburdened or which could impair their proper working or appearance.

We may suspend or stop providing PiC to you if you do not comply with our terms of service or PiC usage instructions.

Using PiC does not give you ownership of any intellectual property rights in PiC or the content that you access. You may not use content from PiC unless you obtain permission from us. These terms do not grant you the right to use any branding or logos used in PiC. Do not remove, obscure or alter any legal notices displayed in or along with PiC.

In connection with your use of PiC, we may send you service announcements, administrative messages and other information.

PiC Account

You will need a user account to use the full functionality of PiC. You may create your own PiC account, or your PiC account may be assigned to you by an administrator, such as your employer or educational institution. If you are using a PiC account assigned to you by an administrator, different or additional terms may apply.

To protect your PiC account, keep your password confidential. You are responsible for the activity that happens on or through your PiC account.

Privacy and Copyright Protection

Our Privacy Policies explain how we treat your personal data and protect your privacy when you use PiC. By using PiC, you agree that PiC can use such data in accordance with our Privacy Policy.

Payment and Charges

You will be charged for using PiC according to the pricelist published and updated on the PiC website. Your PiC account will be debited automatically after you have received your prints, copies or scans from the device. To use PiC, you will be required to purchase a minimum amount of printing credits, that will be presented as your PiC account balance. You can purchase extra credits at any time using methods listed on the HELP page.

When you start a new print, copy or scan, PiC will estimate the cost of your job based on the parameters that you have selected and will reserve the required amount from your PiC account. Upon completion or cancellation of your print, copy or scan job, PiC will recalculate the correct final charge for your completed job and make necessary readjustments to your PiC account balance. You can monitor your balance from the PiC website at any time.

If you find for any reason that you would like us to close your PiC account but have unused credits on your account, you can request us to process a refund or transfer your outstanding balance to another PiC user. You have this right only if your PiC account has been credited by yourself. We reserve the right not to process a refund if your account has been credited by someone else. When transferring your balance to another PiC account, no additional charges will occur, however when processing a refund, third party transaction fees to you may occur. If such fees exceed the refundable balance, the refund will not be processed. We ask you to send us a written request via the authenticated PiC Feedback form indicating your name and contact details, your PiC account name, a bank account or the PiC account name where you would like us to transfer your remaining balance. A balance of less than the minimum purchasable printing credit amount can not be refunded. Anonymous refund requests will not be processed.

Your Content

PiC allows you to upload, submit, store, send and receive content. You retain ownership of any intellectual property rights that you hold in that content.

You are solely responsible and liable for that content and will refrain from using content that is in violation of any applicable laws or regulations, offensive, hateful, discriminatory or that contains viruses or other harmful code.

When you upload, submit, store, send or receive content to or through PiC, you confirm that you have all necessary rights to do so and that your use of PiC does not violate any applicable laws, including but not limited to copyright, intellectual property, privacy, and data protection laws. You acknowledge that Overall Eesti AS does not monitor or verify your content nor use it for any other purpose than providing you the PiC service. Overall Eesti AS shall not be liable for any claims, damages, or legal actions resulting from your unauthorised or unlawful use of PiC. You will also agree to hold harmless and indemnify Overall Eesti AS and its affiliates, officers, agents and employees from any such claims, including all associated liabilities, losses, damages, judgements, litigation costs and legal fees.

Modifying and Terminating PiC

We are constantly changing and improving PiC. We may add or remove functionalities or features and we may suspend or stop PiC altogether.

Warranties and Disclaimers

We provide you PiC using a commercially reasonable level of skill and care. However, there are certain things that we do not promise about PiC.

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, NEITHER OVERALL EESTI AS, NOR ITS SUPPLIERS OR DISTRIBUTORS MAKE ANY SPECIFIC PROMISES ABOUT PiC. FOR EXAMPLE, WE DO NOT MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN PiC, THE SPECIFIC FUNCTIONS OF PiC THEIR RELIABIITY, AVAILABILITY OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE PiC TO YOU “AS IS”.

TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.

Liability for PiC

WHEN PERMITTED BY LAW, OVERALL EESTI AS, AND PiC’S SUPPLIERS AND DISTRIBUTORS WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES.

TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF OVERALL EESTI AS, AND ITS SUPPLIERS AND DISTRIBUTORS FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT THAT YOU PAID US TO USE THE PiC SERVICE (OR, IF WE CHOOSE, TO SUPPLYING YOU WITH THE SERVICE AGAIN).

IN ALL CASES, OVERALL EESTI AS, AND ITS SUPPLIERS AND DISTRIBUTORS WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.

Business Uses of PiC

If you are using PiC on behalf of a business, that business accepts these terms. It will hold harmless and indemnify Overall Eesti AS and its affiliates, officers, agents and employees from any claim, action or proceedings arising from or related to the use of PiC or violation of these terms, including any liability or expense arising from claims, losses, damages, judgements, litigation costs and legal fees.

About these Terms

We may modify these terms, for example, reflect changes to the law or changes to PiC. You should look at the terms regularly. Changes will not apply retrospectively and will become effective no earlier than fourteen days after they are posted. However, changes addressing new functions of PiC or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms, you should discontinue your use of PiC.

If there is any inconsistency between these terms and the additional terms, the additional terms will prevail to the extent of the inconsistency.

These terms govern the relationship between Overall Eesti AS and you. They do not create any third party beneficiary rights.

If you do not comply with these terms and we do not take action immediately, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms.

Conflicts arising out of or in connection with this Agreement or the PiC Service shall be governed by Republic of Ireland. If the dispute cannot be resolved through negotiations between the parties, the consumer may refer the matter to a local Consumer Rights Authority at Competition and Consumer Protection Commission (CCPC) in Ireland.

Before taking the matter to your local Consumer Rights Authority, the consumer must contact the Competition and Consumer Protection Commission (CCPC) or their local Citizens Information Centre for guidance.

Last updated: March 4, 2025.